Many of EY’s client-facing AI projects in 2024 were likely early-stage or focused on internal efficiency. For example, EY has been developing AI tools to automate auditing tasks and support its consulting teams, which may start as pilot programs. The firm is actively working to
embed AI into core business processes both for itself and for clients. By late 2024, EY announced plans to further _“embed AI into its operations in FY25, aiming to assist clients in becoming AI-powered businesses.”_ This suggests an ambition to move beyond isolated proofs-of-concept towards
fully integrated AI solutions within client organizations (e.g. continuous audit analytics platforms, AI-driven financial advisory services, etc.). EY is also advising clients on AI readiness and governance through new structures like its
EY.ai Global AI Advisory Council, a panel of external experts formed in Oct 2024 to guide EY and its clients on AI strategy. This emphasis on advisory and governance indicates that a good portion of EY’s “AI work” so far is consultative (frameworks, strategies, prototypes), with the expectation of larger implementation projects in the coming years.